Returns and refunds policy
REFUNDS will be issued on all returned goods following a complete inspection of the item in question and providing that the goods are returned in the same condition that you received them, within 14 Days of receipt. All funds paid will be returned either by cheque or electronic payment, excluding return postage and packing. Refunds may take up to 30 days to complete, this is in line with current distance selling regulations.
LATE RETURNS: Under no circumstances will we accept returned goods for refunds later than 14 days after they have been signed for or delivered.
POSTAL FOR RETURNED ITEMS: All items returned must be unused and must be posted by an insured and trackable delivery service. We will accept no responsibility for any returned items which are lost due to the use of an unrecorded service.
For online and telephone orders we accept the following credit/debit cards: Visa, MasterCard, Visa Electron, Visa Debit (UK issued), Maestro (UK issued) and Paypal. Please note payment will be taken at the time of ordering.
For email, fax and postal orders, cheques should be made payable to Komodo power and sent to our office address. Goods will be sent on clearance of the funds. Alternatively we can telephone you back at a time convenient to you and process your payment online.
We process orders through WorldPay ePayments, which protects your payment details. Any loss or damage which you suffer as a result of any loss of security is therefore the responsibility of Worldpay ePayments.
When you shop at www.komodopower.com you are on a secure server that encrypts (128bit) all of your personal information, including name, address and credit/debit card numbers. Our encryption ensures that no one can access or use your personal information.
All orders for products are subject to stock availability.
Prices Prices are as quoted on the website at the time you place your order, in Dollar .Delivery charges will be applied at the checkout. All prices and delivery charges quoted are valid and effective only in the USA.